Enhancing your Response to Customers Doesn’t Have to be Expensive!
For example, please see the video below to see how KLM is using Facebook Messenger to enhance customer service for their passengers;
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The following articles are from XFLASH Systems principal, Roger Hall, on how systems from XFLASH can be used in daily operations, for; airlines, governments and business jet operators;
Video: Facebook Messenger for Airline Customer Service- 3 Ways This Leading Carrier Satisfies Passengers
(Updated; + video now added, below) Imagine this; you’re in a hotel shuttle bus on your way to the airport terminal, and you have a few questions
(Updated; + video now added, below) Imagine this; you’re in a taxi on your way to the airport, and you have a few questions about your flight; What’s
Call me ‘cheap’, but if I’m paying for my own air ticket, I won’t travel Business class – let alone First. So one of the quick things I check when
3-Ways the Massive Cost of Empty Seats is Hurting Airlines, Consumers & Environment (and what to do about it)
(Article +VIDEO below)… Here’s something shocking; using Ryanair’s own reported figures, the equivalent of 42,385 Ryanair Boeing 737s flew