Passenger Support Tools


Enhancing your Response to Customers Doesn’t Have to be Expensive!

For example, please see the video below to see how KLM is using Facebook Messenger to enhance customer service for their passengers;

Please CLICK HERE to contact XFLASH Systems for more info, details, a personalized quote based on your operations, or assistance you may require and we’ll be happy to help you, right away!

Direct Email: help [at] xflashsystems.com

The following articles are from XFLASH Systems principal, Roger Hall, on how systems from XFLASH can be used in daily operations, for; airlines, governments and business jet operators;

Video: Facebook Messenger for Airline Customer Service- 3 Ways This Leading Carrier Satisfies Passengers

(Updated; + video now added, below) Imagine this; you’re in a hotel shuttle bus on your way to the airport terminal, and you have a few questions

WhatsApp for Airline Customer Service: How One Pioneering Carrier Does it

(Updated; + video now added, below) Imagine this; you’re in a taxi on your way to the airport, and you have a few questions about your flight; What’s

5-Reasons why Premium Economy is Today’s ‘Sweet Spot’ in Passenger Value

Call me ‘cheap’, but if I’m paying for my own air ticket, I won’t travel Business class – let alone First. So one of the quick things I check when

3-Ways the Massive Cost of Empty Seats is Hurting Airlines, Consumers & Environment (and what to do about it)

(Article +VIDEO below)… Here’s something shocking; using Ryanair’s own reported figures, the equivalent of 42,385 Ryanair Boeing 737s flew

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